Privacy Policy

Effective Date: 2025

1. Introduction

Welcome to X7 Solutions (“we”, “us”, “our”, “X7”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose personal data when you use our website: https://www.x7-solution.com/ (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Data Controller & Contact Information

The data controller for the Site is X7 Solutions.
If you have any questions about this Privacy Policy or want to exercise your privacy rights (see below), you may contact us at:
Email: info@x7-solution.com
Phone: +971-547850124

3. What Data We Collect

We may collect the following categories of personal data when you interact with our Site:

Contact information - e.g. name, email address, phone number - when you fill out a contact form or send us a message.
Browsing and usage data - such as your IP address, browser type, device type, pages visited, time and date of visit, referring/exit pages, and other similar analytics data.
Other information you voluntarily provide - e.g. message content, company name, any additional information you choose to submit via form.

4. How We Collect Your Data

We collect data in the following ways:

When you submit contact forms on the Site (e.g. request for information, inquiries).
When you navigate or use the Site (automatic data collection via server logs, analytics tools or similar technologies).
When you voluntarily send us messages or inquiries via email or other contact channels.

5. Purpose of Data Processing - Why We Use Your Data

We use the data we collect for the following purposes:

To respond to your inquiries and provide the information or services you request.
To manage and maintain our website, improve our services, and analyze how the Site is used.
To communicate with you - for example, follow-up messages if you request information, or updates relevant to your inquiry.
For security and legal compliance, including preventing misuse of the Site and protecting our rights and users.

6. Legal Basis for Processing (if Applicable)

When we process personal data, we rely on one or more of the following legal bases:

Your consent - e.g. when you submit a contact form and agree to our Privacy Policy.
Our legitimate interest - e.g. maintaining and improving the Site, providing requested services, ensuring security and preventing fraud.
Compliance with a legal obligation or enforcing our legal rights (if needed).

7. Data Storage and Retention

We store your personal data as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law.

Once the data is no longer needed, or you request deletion, we will securely delete or anonymize your personal data (unless we are required to retain it for legal/regulatory reasons).

8. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, or similar tracking technologies to collect usage data and improve user experience.

You may configure your browser to block or notify you about cookies — however, please note that blocking certain cookies may affect functionality of the Site (e.g. form submission, session management).

If we use third-party analytics or tracking services, we will list them here and explain their purpose.

9. Sharing Data / Disclosure to Third Parties

We do not share your personal data with third parties except in the following cases:

When necessary to provide you with the requested services (e.g. internal staff, service providers involved in responding to inquiries).
When required by law, regulation, legal process or government request.
When you explicitly consent to such disclosure.

We require that any third-party service providers comply with appropriate data protection obligations.

10. Your Rights

Depending on applicable laws (e.g. if GDPR applies), you may have the following rights regarding your personal data:

The right to access - request a copy of the data we hold about you.
The right to correct - ask us to rectify inaccurate or incomplete data.
The right to delete (erase) - request us to remove your personal data under certain circumstances.
The right to restrict processing or object - request limitation or objection to certain processing activities.
The right to withdraw consent at any time (when processing is based on consent).

To exercise any of these rights, please contact us at the contact details provided above. We may ask for identity verification before acting on your request.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include (but are not limited to) secure hosting environment, access controls for internal systems, and encrypted transmission (HTTPS) when possible.

12. Minors / Children

Our Site is not intended for minors under the age of 16, and we do not knowingly collect personal data from minors. If you believe we collected data from a child under this age, please contact us so we can delete the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” accordingly. We encourage you to review this Privacy Policy periodically.

14. External Links & Linked Websites

Our Site may contain links to external websites - this Privacy Policy applies only to data collected by X7 Solutions on this Site. We are not responsible for the data collection or privacy practices of third-party websites.

15. Contact & Complaints

If you have any questions, concerns, or wish to exercise your rights as described above -

If you believe we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with the relevant data protection supervisory authority.